Bosnia and Herzegovina Community Advice Centre (BHCAC) is the only charity in London providing bi-lingual information, advice and advocacy services and a wide and varied range of support to disadvantaged and marginalised Londoners from the 6 western Balkan countries (Bosnia and Herzegovina, Croatia, Kosovo, North Macedonia, Montenegro and Serbia). Arriving in the UK as refugees in the 1990s following the breakup of former Yugoslavia, they are now British citizens struggling to sustain their independence, continuing to be affected by past trauma and feeling excluded from society.